Legal notice

This website is operated by Jencakoo ("Jencakoo", "we", "us", or "our").

Jencakoo operates an online retail business offering phone cases, screen protectors, and related mobile accessories through its website.

Website use

By accessing or using this website, you agree to use the website only for lawful purposes and in accordance with these terms and our other applicable policies.

You may not use this website in a way that could damage, disable, overburden, or interfere with the operation of the website or the experience of other users.

Product information

We make reasonable efforts to ensure that product descriptions, images, prices, specifications, colors, and other information displayed on our website are accurate and up to date.

However, product colors may appear slightly different depending on your device, screen settings, lighting, or other factors.

We reserve the right to correct errors, update product information, change prices, or modify product availability at any time without prior notice.

Orders and payment

Placing an order through our website constitutes an offer to purchase the selected products.

An order confirmation email confirms that we have received your order request. It does not necessarily mean that the order has been accepted or shipped.

We reserve the right to cancel or refuse an order in circumstances including, but not limited to:

Product availability issues
Pricing or product information errors
Suspected fraudulent or unauthorized transactions
Incorrect customer information
Orders that appear to violate our policies or applicable laws

If we cancel an order after payment has been received, the applicable amount will be refunded to the original payment method.

Intellectual property

All content on this website, including but not limited to the Jencakoo name and logo, product images, photographs, graphics, text, designs, page layouts, and other materials, is owned by or licensed to Jencakoo unless otherwise stated.

You may not reproduce, distribute, modify, publish, sell, or commercially exploit our website content without prior written permission.

Third-party services and links

Our website may use third-party services, including payment providers, shipping carriers, analytics services, and other technology providers.

We are not responsible for the content, availability, security, or practices of third-party websites or services that may be accessed through links on our website.

Your use of third-party services may be subject to the terms and policies of those providers.

Limitation of liability

To the extent permitted by applicable law, Jencakoo will not be responsible for indirect, incidental, special, consequential, or punitive damages arising from your use of our website or products.

Nothing in these terms is intended to exclude or limit any rights or protections that cannot legally be excluded or limited under applicable law.

Governing law

These terms and your use of the website are governed by the laws applicable to Jencakoo's registered business entity, without prejudice to any mandatory consumer protection rights that may apply in the jurisdiction where you reside.

If your registered business entity is located in mainland China, this agreement shall be governed by the laws of the People's Republic of China, to the extent permitted by applicable law.

Airwallex specifically requires the governing law stated on the website to match the merchant's registered country.